Cosmic are looking to recruit a methodical and passionate Learning Platform Coordinator and Administrator to be an integral part of our training and consultancy team.
What are we looking for?
- Someone who is extremely organised
- Someone who has very strong communication skills
- An individual that is solution focused and has clear attention to detail
- Positive/proactive attitude
- Has the ability to work independently, but can also support a team
- Someone who has experience of working with learning platforms
We are looking for an experienced and enthusiastic individual that understands the requirements of providing an online learning solution. The role will involve working within our training and consultancy team, overseeing and supporting the development of a new learning platform, and providing administrative support to the commercial side of the business. You will work alongside our trainers to ensure a high-quality experience for the individuals and businesses accessing the learning platform.
Read below to find out more about this exciting opportunity…
Important information
- Salary: £ 20,584.04
- Term: Full time (40 hours per week)
- Based: Cosmic Head Office in Honiton and working at home
- Vacancy closing date: 9th December 2020
- Interviews: w/c 14th December 2020
- Holiday entitlement: competitive
- Pension, health care, plus other benefits
- Initial training and on-going development from an experienced team member
Major Duties:
- To provide efficient administrative support for the learning platform and for commercial business
- To assist with all pre and post course administration, including collection of feedback, collating feedback data, compiling feedback reports and updating the feedback analysis spreadsheet; producing course certificates, providing post-course customer service and liaising with trainers to collect their feedback and ensure that attendance information is returned
- Supporting trainers in the development learning platform content and uploading content for courses, ensuring that the learning platform is user friendly and accessible
- To produce regular reports to the training consultancy team around improvements for the learning platform and its effectiveness
- To assist with the marketing and publicity of the learning platform training courses and events
- To manage course waiting lists on the internal database, as well as training requests that arise through the annual focus groups
- To assist with social media marketing using Twitter/ Facebook/ and other similar Platforms to promote the learning platform and commercial services run by Cosmic
- Prepare, organise, and distribute all necessary information for all commercial business
- Support the training and consultancy team in the budget forecast and assess possible project risks and setbacks
- Communicate information effectively between management and staff
- Provide exceptional administrative support to commercial business
Key result areas:
- To ensure that the learning platform delivers a high-quality training experience
- To continuously review the learning platform and make improvements
- To market the Learning platform effectively to drive usage
- To provide exemplar administration for the commercial side of the business
- To communicate with businesses effectively supporting the training and consultancy offering
Expected interviews: w/c 14th December 2020
If you feel you are a perfect fit for this role, please complete our application form and send to planning@cosmic.org.uk – please note we will only accept completed applications, no CVs.